Position: Manager Operations (NIGHT SHIFT) HYDERABAD JOB

Position: Manager Operations (NIGHT SHIFT)
Experience: 9 to 14 years
Job Location: Hyderabad

Job Description:
Total exp 9 to14 yrs Minimum 8 years of relevant work experience of which 4 years in an International Call Center.
Experienced in Transaction Processing/ Backend Operations. Candidates with experience in bank operations / financial processes will be given preference.
Interact with multiple process owners in the US to understand requirements and communicate feedback /solutions.
The candidate would be responsible for People Management & Attrition Management.
Develop employees and their skill sets to expand the team capabilities and provide growth opportunities for future leaders.
Experienced to handle multiple Transitions with quick TAT
Work closely & actively with support Services like HR, IT, Admin & Facilities to align operational objectives and goals.
Experienced in BPO quality tools with a clear understanding of MIS/Dashboards
Responsible for enforcing the Information/Physical Security Policies and Procedures.
Ready to work in late Night Shift.

Should you be keen on the above opportunity, then you may send in your profile and in strict confidence to us at the earliest.

Pls. send us the following details along with your resume:
Current Compensation
Expected Compensation
Time to join

Feel free to write to me for any queries. Should you know some body, suitable for the above position pls. send us the reference.


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